How do you protect my personal information?

Shopping online should always be as secure as shopping in store; your privacy is important to us. We will only share your information if you have given us permission to do so. We do reserve the right to disclose information in certain circumstances clearly stated in our Privacy Policy, which can be found on our Terms and Conditions page.

River Island operates a fraud prevention policy and undertakes searches for the purpose of verifying your identity & details. Agencies we use may check details you supply against any particulars on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. By submitting your order you agree to this.

Enquiries should be directed in the first instance to:

The Data Protection Compliance Officer
River Island
Chelsea House
Westgate
London
W5 1DR
United Kingdom

Can't find what you're looking for?

Contact Us